The topic today is hearing versus listening. The textbook, Strategic Communication, states that hearing is something that we have done since before we were born. It's something we do involuntarily, similar to blinking. There are sound waves that are simulated and gets active in our brains. Whether we know or identify what the sounds are that we are hearing, we are simply just taking in these sounds. Listening, however, is a voluntary process. With listening, we are analyzing and comprehending information. It is not just a sense of hearing, but processing what someone is saying.
The textbook mentions that "listening requires concentration." There is effort that is involved. Much like taking part in anything in life where effort is required, this is where listening differs from hearing.
Resources:
O'Hair, D., Friedrich, G. W., & Dixon, L.D. (2011). Strategic Communication: in business
and the professions. Boston: Pearson.
No comments:
Post a Comment