Sunday, February 19, 2017

Managing Participation Styles

Within groups, it's important to manage different problem styles. One style that I often see as a problem is verbose. The textbook defines verbose as "excessive talkativeness, anxious to show off; very wordy" (O'Hair, Friedrich and Dixon, 2011). I love that the facilitation advice is to ask them difficult questions. By doing that, it slows them down. They have to think about a response before they speak. It is also important to have other people in the group interpret what was said. These second and third level questions are great because it slows down the process for everyone. If someone is just getting fancy in an obsessive way, it's important to find out if they really know what they are talking about or not. This is also a great way to have everyone in the group contribute and also understand the material or information that is being discussed.


Resources:
O'Hair, D., Friedrich, G. W., & Dixon, L.D. (2011). Strategic Communication: in business
     and the professions. Boston: Pearson.

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